Help

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General

  • About GotZapp & Zirada

  • GotZapp empowers anyone to create and send rich media messages to mobile phones. With GotZapp, you can create and send a combination of text, photos, animations, graphics and music to web-enabled mobile phones in a single package called a "Zapp".

    Zapps are created using a desktop propgram called Zirada mobile content creator. With Zirada, you can create custom, personallized Zapps and express yourself and communicate with multiple pages of text, photos, graphics, animations, navigation buttons and music.

    GotZapp & Zirada take mobile communications to the next level by bringing genuine self-expression, robust social networking and a rich multi-media experience to the mobile handset.

  • How Does It Work?

  • Here's the basic gist of how GotZapp works:

    • You as a member of GotZapp.com
    • You download Zirada mobile content creator.
    • You create a Zapp using images, text, animations, graphics, and music.
    • You publish your Zapp to the GotZapp.com website.
    • Find the Zapp you created under your acccount, click it, and then enter a phone number to send the Zapp!
    • The recipient receives a text message from you with a link in it.
    • The recipient downloads you Zapp and views it on their phone. To view a Zapp, the phone must be data-enabled (able to access the internet) and be able to run java applicatons. For more information on technical requirements, see Technical Requirements in the Help section.

    Zapps are FREE to create and send!

    Normal Text messaging and data transfer charges from your mobile carrier may apply when receiving & downloading Zapps.

    Not ready to create your own Zapp just yet?

    You can view and send Zapps that other people have made. Just sign up for GotZapp.com and browse all the Zapps on the site. Click on the Zapp you want to send, enter the phone number and click send!

Technical Requirements

  • Supported Handsets

  • Zapps will run on most phones released within the last few years. Technically speaking, the phone must meet the following requirements:

    • Must be Java-enabled (MIDP 1.0 or MIDP 2.0)
    • Must have Data Connection/Data Service Plan (internet access)
    • Must be on a network that allows downloading of independent third party applications *

    * Verizon Customer Notice

    Verizon customers are blocked from installing any 3rd party applications or accessing an open internet connection. Becuase of this restriction that Verizon places on their customers, Zapps are not able to sent to phones on the Verizon network.

  • Zirada Publisher Requirements

  • To install and run Zirada mobile publisher, your computer must meet the following system requirements:

    • Intel or AMD class processor
    • 256 MB RAM
    • 20MB Free hard drive space for application
    • Windows 2000, XP, Vista
    • Internet Connection Required for Publishing to GotZapp.com
  • Verizon Customers

  • Verizon Customer Notice

    Verizon customers are blocked from installing any 3rd party applications or accessing an open internet connection. Becuase of this restriction that Verizon places on their customers, Zapps are not able to sent to phones on the Verizon network.

Getting Started

  • Signing up for GotZapp.com

  • How do I sign up for GotZapp?

    Signing up for GotZapp is easy and free! Just click the sign up on the GotZapp.com home page and complete the online registration form to get started. (You must enter a valid email address.)

    How do I sign in once I have registered?

    GotZapp will send you a confirmation email after you have registered. It will list the username that you selected and assign a temporary password. Click on the link provided in your confirmation email to access GotZapp.com. Type in your username and temporary password and click on submit. After that, you will be directed to change your password. Remember to choose something that you won't forget but keep it private so that no one can change your account information other than you!

    What if I forget my username or my password, or both?

    Select either the username or password link located in the Member login section of the GotZapp home page next to forgot? user name | password Provide your email address and we will send to you your username or password.

    How do I change my registration information?

    1. Login to GotZapp using your username and password…
    2. Click on the My Account tab.
    3. Click on Edit.
    4. Change any information in your account settings, GotZapp profile or personal information sections.
    5. Click the Submit button at the bottom of the page.

    How do I change my username or password?

    1. Login to GotZapp using your current username and password.
    2. Click on the My Account tab.
    3. Click on Edit.
    4. Change the two password fields on this page under 'Account Information'.
    5. Click the Submit button at the bottom of the page.
  • Download Zirada Mobile Publisher

  • To create Zapps, you will need to download and install Zirada mobile content creator.

    Download Zirada Publisher (Free!, no spyware)

    Once the download is complete, you will be prompted to "open/run" or "save" the file. Select "open/run" to install Zirada. Follow the on screen instructions. Once the install is complete, you can run Zirada publisher. If you do not start Zirada directly after download, you can locate it by going to the Start Menu > Programs > Zirada Mobile Publisher.

Creating Zapps

  • QuickZapp Mode
  • Quick Zapp mode screenshot

    The first time you launch Zirada, the program opens in QuickZapp Mode which looks like this.

    If you're in Advanced Mode and want to get back to QuickZapp mode. Click this icon Quick Mode Iconin the toolbar.

    QuickZapp Mode provides four simple step by step wizards to help you quickly and easily create a mobile profile, photo album, journal, or announcement. Simply click the type of Zapp you want to create and follow the step by step on screen instructions.

    Get Creative!
    Go Beyond the Basics in Advanced Mode

    QuickZapp mode features pre-made templates that help get you up and running quickly. To go beyond our starter templates and create anything you want, with any look you want - try out Zirada's Advanced Mode.

  • Advanced Mode
  • Advanced Mode screenshot

    Zirada's advanced mode gives you the power to express yourself with complete creative freedom. In advanced mode you can simply drag and drop media onto pages and add buttons, interactivity, anmations, and more. Advanced mode enables you to customize every element in your Zapp creating a truly unique expression.

    The first time you launch Zirada, the program opens in QuickZapp Mode. To get into Advanced mode, click the green 'Advanced Mode' button in the bottom left corner of the QuickZapp start screen.

    Advance Mode button

    To get back to QuickZapp mode. Click this icon Quick Mode Iconin the toolbar.

  • Make Zapps from Social Network Profiles

  • Capture your social network profiles to a Zapp!With GotZapp, you can copy any profile page from popular social networking sites and turn it into a Zapp that you can send to mobile phones. Currently GotZapp supports MySpace, Facebook, CyWorld and TagWorld profiles. More social networks will be supported soon.

    To Zapp a social profile, follow these steps:

    • Login to GotZapp.com, click Create Zapps
    • Click the start button on the right side of the page to go to the GotZapp social profile copy center
    • Select the site from the drop down list that you want to copy a profile from.
    • Follow the on screen instructions. Click 'Finish'
    • GotZapp creates a .zip file that you can download to yoru desktop.
    • Download the zip file “your-new-zapp.zip” from the link above to your computer
    • UnZip or Extract the file on your computer
    • Open Zirada Publisher in Advanced Mode
    • Go to the File menu, Go to Import, Import XML
    • Locate the folder you unzipped titled 'your-new-zapp'
    • Open the folder and double click 'import-this-file.xml'
    • Your profile is now created in Zirada – you can edit or change it or leave it as is.
    • Publish to GotZapp.com
    • Send the Zapp
  • Tutorial

  • For a step by step walk through to create a sample Zapp, download this tutorial - complete with detailed instructions and sample content that you can use to build a Zapp.

    • of content you will use in the tutorial (unzip the folder and place it on your desktop)

Sending Zapps

  • Send Zapps from your computer

  • Technical Requirements

    For the recipient to receive and run a Zapp, the phone they have must be able to receive and view Zapps.

    See our technical requirements for more information.

    To send a Zapp from your computer, login to GotZapp.com.

    • Click on the Zapp you would like to send.
    • Then enter the phone number of the person you are sending the Zapp to. (Be sure to put in the country code + region/area code + number. See below for further detail.)
    • Click the Send Zapp button. Send Zapp screenshot

    Zapps can be sent 'from' any country 'to' any country in the world. The number should start with the country code, then area or region code, then the phone number of the country of the person you are sending to.

    For example, when sending to the United States from anywhere, the number should appear like this (No hyphens or spaces are necessary, but you can add them if you like):

    Breakdown:

    1
    (Country Code)
    513
    (Area Code)
    (Phone Number)

    If you are sending to England (from anywhere) the number will look like this:

    Breakdown:

    44
    (Country Code)
    20
    (Region Code)
    (Phone Number)

    You can automatically select country codes, by selecting a country from the drop down list.

  • Send Zapps from your phone
  • Mobile GotZapp image

    Technical Requirements

    For the recipient to receive and run a Zapp, the phone they have must be able to receive and view Zapps.

    See our technical requirements for more information.

    Send Zapps

    If you have Internet access on your phone, you can send Zapps right from your phone. To send a Zapp from your phone.

    • Go to mobile.gotzapp.com from your phone's web browser.
    • Login with your User Name and Password.
    • From your phone, you can select Zapps you have created and Zapps in your Favorites folder.
    • Select the Zapp you want to send.
    • Then enter the phone number of the person you are sending the Zapp to. (Be sure to put in the country code + region/area code + number. See below for further detail.)
    • Click the Send Zapp button.

    Zapps can be sent 'from' any country 'to' any country in the world. The number should start with the country code, then area or region code, then the phone number of the country of the person you are sending to.

    For example, when sending to the United States from anywhere, the number should appear like this (No hyphens or spaces are necessary, but you can add them if you like):

    Breakdown:

    1
    (Country Code)
    513
    (Area Code)
    (Phone Number)

    If you are sending to England (from anywhere) the number will look like this:

    Breakdown:

    44
    (Country Code)
    20
    (Region Code)
    (Phone Number)

    You can automatically select country codes, by selecting a country from the drop down list.

Receiving & Viewing Zapps

  • Receiving & Viewing Zapps

  • When you send a Zapp, a text message is sent to the recipient. This messages tells the recipient that you (your user name) has sent them a Zapp. The message also contains a link to the Zapp.

    The message will read similar to this:
    "(User Name) sent you a Zapp. Use your phone browser to get it at https://GotZapp.com/z/z/400 or see it on your PC at GotZapp.com"

    The recipient will use the link to access and download the Zapp to their phone.

    Because most phones work in different ways, there are several different ways the recipient can go to this link on their phone and download the Zapp. The two most common ways are Automatic and Manual:

    1. Automatic
    A lot of phones will allow users to click down in the message to the link and simply select it. Once the link is selected, the phone automatically connects to the internet, downloads the Zapp and puts it on the phone. (Most Nokia series 60 phones work this way). Some phones will even run the Zapp automatically. If the Zapp does not run automatically, it must be located on the phone by the phone's user. This is typically done via a phone's file browser or file manager. Zapps will typiclly be saved in your phone's 'Applications' or 'Games' folder. See your phone's manual for information specific your phone model.**

    2. Manual
    Some phones will require you to select the link from the text message, manually copy that link and paste in it the phone's Internet browser. (Most Motorola RAZR phone's work this way.) Once the link is manually pasted in the browser, the download, installation and runtime process will begin. See your phone's manual for information specific your phone model.**

    **All recipients should refer to their specific phone and network user documentation for detailed instructions for how to download, install, store, access, and launch applications on their specific phone & network.

Privacy & Safety

  • Privacy Policy

  • What happens to my registration information?
    GotZapp.com does not rent, sell, or share personal information about you with other people or nonaffiliated companies except to provide products or services you've requested, when we have your permission or under the following circumstances listed in the Privacy Policy (Section 2, Information Collection and Use).

    Is the GotZapp website secure?
    YES! Our site is completely secure. The information you provide to us is encrypted for your protection. We will not provide your information to junk emailers or direct marketers. We will only use your email address to confirm your registration or if you've requested technical support via email.

    Where can I learn more about internet privacy in general?
    The following sites provide useful information about the privacy issue in general:

    You may find links to other websites and third party content contained within the GotZapp.com website. Our privacy policy is applicable only to our website and it is recommended that those visiting other websites and content providers to be aware of that particular company's online privacy policy.

  • Internet Safety

  • Stay Safe on the Internet

    At GotZapp.com, it is important to us that you have a fun and safe experience. This is a great place for both new and advanced Web users to find information on using the Internet wisely.

    GotZapp.com's Internet Safety Tips

    GotZapp.com makes it very easy to express yourself, connect with friends and make new ones, but please remember that what you post publicly could embarrass you or expose you to danger. Here are some common sense guidelines that you should follow when using GotZapp.com:

    Don't forget that your profile and GotZapp.com are public spaces.
    Don't post anything you wouldn't want the world to know (e.g., your phone number, address, IM screens name, or specific whereabouts). Avoid posting anything that would make it easy for a stranger to find you, such as where you hang out every day after school.

    People aren't always who they say they are.
    Be careful about adding strangers to your friends list. It's fun to connect with new GotZapp friends from all over the world, but avoid meeting people in person whom you do not fully know. If you must meet someone, do it in a public place and bring a friend or trusted adult.

    Harassment, hate speech and inappropriate content should be reported.
    If you feel someone's behavior is inappropriate, react. Talk with a trusted adult, or report it to GotZapp.com or the authorities.

    Don't post anything that would embarrass you later.
    Think twice before posting a photo or info you wouldn't want your parents or boss to see!

    Don't mislead people into thinking that you're older or younger.
    If you are under 17 and pretend to be older, customer service will delete your profile. If you are over 18 and pretend to be a teenager to contact underage users, customer service will delete your profile.

    Don't get hooked by a phishing scam.
    Phishing is a method used by fraudsters to try to get your personal information, such as your username and password, by pretending to be a site you trust.

    WHEN IN DOUBT – DON'T!
    Always ask someone like a family member or friend for help -- and just LOG OFF if you're not sure! You can always go back online later.

    Additional safety resources:

  • For Parents

  • For teens, GotZapp is a popular online hangout because the site makes it easy for them to express themselves and keep in touch with their friends. As a parent, please consider the following guidelines to help your children make safe decisions about using online communities.

    Talk to your kids about why they use GotZapp, how they communicate with others and how they represent themselves on GotZapp.

    Kids shouldn't lie about how old they are. GotZapp members must be 14 years of age or older. We take extra precautions to protect our younger members and we are not able to do so if they do not identify themselves as such. GotZapp will delete users whom we find to be younger than 14, or those misrepresenting their age.

    GotZapp is a public space. Members shouldn't post anything they wouldn't want the world to know (e.g., phone number, address, IM screen name, or specific whereabouts). Tell your children they should avoid posting anything that would make it easy for a stranger to find them, such as their local hangouts.

    Remind them not to post anything that could embarrass them later or expose them to danger. Although GotZapp is public, teens sometimes think that adults can't see what they post. Tell them that they shouldn't post photos or info they wouldn't want adults to see.

    People aren't always who they say they are. Ask your children to be careful about adding strangers to their friends list. It's fun to connect with new GotZapp friends from all over the world, but members should be cautious when communicating with people they don't know. They should talk to you if they want to meet an online friend in person, and if you think it's safe, any meeting should take place in public and with friends or a trusted adult present.

    Harassment, hate speech and inappropriate content should be reported. If your kids encounter inappropriate behavior, let them know that they can let you know, or they should report it to GotZapp or the authorities.

    Don't get hooked by a phishing scam. Phishing is a method used by fraudsters to try to get your personal information, such as your username and password, by pretending to be a site you trust.

    For more information on monitoring software, please visit: